The Path to Purpose-Led Banking
I had a day off today and decided to play with my new AI app. Quite impressed – all I did is entered my notes and asked it to produce a Linked-In article. The result is my sentiments but not my words!
Banks exist to link people who have excess money to those who need money. However, when banking is done without purpose and solely for profit, it leads to greed and detrimental effects for society as a whole. Countless examples throughout history highlight these negative outcomes, from financial crises to widening social inequality.
Therefore, it is essential that banks explore possible links to purpose and redefine their role in society by committing themselves to higher ideals. Here are some areas where banks can redirect their efforts towards more meaningful goals:
Retail – By helping individuals save, buy a home, start a family, or advance their career, banks can create more prosperous communities.
Small Business Innovation – Encouraging small businesses through lending, investments, mentorship, and innovative solutions can spark economic growth in local communities.
Corporate Projects – Banks can support large-scale projects such as building bridges and improving communication networks that enhance the quality of life.
Although trading operations contribute significantly to banks’ profitability, it may present challenges when seeking alignment with a purpose-driven approach. Therefore, banks must prioritize ensuring responsible trading, balancing profitability with risk mitigation.
The primary challenge faced by banks in this journey is creating a heart-mind connection amongst employees. Promoting positive shared-values and initiating transformative dialogues can facilitate this process. Simply lecturing about the importance of purpose is no longer sufficient; we must tell inspiring stories that drive transformation and align individual values with community goals.
Incentives based on rewards for making socially-aware decisions can encourage customers to venture into ethical and sustainable investment opportunities. Disincentives such as penalties and negative perceptions can deter irresponsible consumption choices that undermine society’s long-term wellbeing. By implementing appropriate incentives and disincentives that align with higher ideals and values, banks can help shape human behavior positively.
In conclusion, purpose-led banking requires banks to initiate widespread transformation involving every aspect of their business. Aligning the bank’s mission and operations with society’s needs demands introspection, courage, and proactive innovation. Banks that achieve this alignment can become true facilitators of mutual wellbeing for all stakeholders in the banking ecosystem. Therefore, repetition of the importance of purpose is a critical element in maintaining the transition towards purpose-driven banking over time.